FAQs
frequently asked Questions
Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.
Order
How can I track my package ?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
What are the current delivery times?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What are the prices and delivery methods available?
You can contact us through our contact page! We will be happy to assist you.
Are the delivery rates different when I subscribe to your products?
Write content to answer to common questions your customers may have about your products, shipping policies..
Can I change my delivery address or the contents of my order?
Write content to answer to common questions your customers may have about your products, shipping policies..
How do I cancel my order?
Write content to answer to common questions your customers may have about your products, shipping policies..
Which countries do you deliver to?
Write content to answer to common questions your customers may have about your products, shipping policies..
Subscription
What are the delivery rates for subscriptions?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Can I modify or suspend my subscription?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Will I receive an email each time my scheduled package is shipped?
You can contact us through our contact page! We will be happy to assist you.
When will my card be charged? What should I do if I change my bank card?
Write content to answer to common questions your customers may have about your products, shipping policies..
Customer account
How to create a customer account?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How do I log in to my customer account?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
I forgot my password, what should I do?
You can contact us through our contact page! We will be happy to assist you.